---
title: "Billing"
description: "The owner of an organization is responsible for the billing, but the responsibility can be delegated in Trading Firm or Institution organizations."
canonical: https://www.quantconnect.com/docs/v2/cloud-platform/organizations/billing
markdown: https://www.quantconnect.com/docs/v2/cloud-platform/organizations/billing.md
language: python
source: https://github.com/QuantConnect/Documentation/tree/master/01%20Cloud%20Platform/04%20Organizations/08%20Billing
modified: 2026-10-25
index: https://www.quantconnect.com/llms.txt
---

# Billing

[Documentation](https://www.quantconnect.com/docs/v2.md) > [Cloud Platform](https://www.quantconnect.com/docs/v2/cloud-platform.md) > [Organizations](https://www.quantconnect.com/docs/v2/cloud-platform/organizations.md) > Billing

> Code examples are shown in Python. Append `?lang=csharp` to this URL for the C# version of this page.

## Introduction

The owner of an organization is responsible for the billing, but the responsibility can be delegated in Trading Firm or Institution organizations. Your organization's billing information is never saved by QuantConnect. It’s passed to the Stripe billing system. If you cancel your subscription, your live trading nodes stop running. So, for user safety, your subscriptions automatically renew each month.

## View Billing Information

The Billing page displays your organization's billing details. To view the page, log into the Algorithm Lab and then, in the left navigation bar, click [Organization > Billing](https://www.quantconnect.com/organization/billing).

![Billing page](https://cdn.quantconnect.com/i/tu/view-billing-information-1.png)

The Billing page displays the billing cost, date, and frequency at the top of the page. The following table describes the remaining sections of the page:

| Section | Description |
| --- | --- |
| **Details** | The billing name and address associated with the credit card. |
| **Credit Card** | The credit card used to pay the bill. |
| **Products** | A breakdown of the organization's subscriptions. |
| **Invoices** | All the organization's invoices. |
| **Organization Credit (QCC)** | All [QCC](https://www.quantconnect.com/docs/v2/cloud-platform/organizations/credit.md) purchases and expenses. |

## Edit Billing Details

Follow these steps to edit your organization's billing details:

1. Open the [Billing](https://www.quantconnect.com/organization/billing) page.
2. In the **Details** section, click **Edit**.
3. Enter the new billing details and then click **Save**.
   The **Details** section displays the new billing details.

## Edit the Credit Card

You can add, replace, and remove the organization's credit card.

### Add

Follow these steps to add a credit card:

1. Open the [Billing](https://www.quantconnect.com/organization/billing) page.
2. Click **Add Card**.
3. Enter the credit card details and then click **Save**.
   The **Credit Card** section displays the last 4 digits of your credit card.

### Replace

Follow these steps to change the credit card:

1. Open the [Billing](https://www.quantconnect.com/organization/billing) page.
2. In the **Credit Card** section, click **Edit**.
3. Enter the new credit card details and then click **Save**.
   The **Credit Card** section displays the last 4 digits of your new credit card.

### Remove

Follow these steps to remove the credit card:

1. Open the [Billing](https://www.quantconnect.com/organization/billing) page.
2. Click **Remove**.
3. Click **OK**.
   The **Credit Card** section displays "No entries found".

## Download Invoices and Receipts

Follow these steps to download invoices and receipts:

1. Open the [Billing](https://www.quantconnect.com/organization/billing) page.
2. Scroll down to the **Invoices** section and then click **Download as PDF** next to the invoice or receipt that you want to download.
3. Click **Download invoice** or **Download receipt**.
   A prompt to download the file to your local machine displays.

## Change Organization Tiers

You can change your organization to any of the paid tiers or the Free tier.

### Paid Tiers

Follow these steps to change to a paid organization tier:

1. In the left navigation bar, click [Organization > Home](https://www.quantconnect.com/organization).
2. On the organization homepage, click **Edit Plan**.
3. Click the **Choose a Plan** tab.
4. Click **CHOOSE TIER** under the organization tier you want.
5. Select a tier pack.
   The following table describes the type of packs we have available:
   | Pack Type | Description |
   | --- | --- |
   | Suggested Packs | Packs with pre-selected team seats, support seats, and nodes. |
   | Build Your Own Pack | Packs with custom selections for team seats, support seats, add-ons, and market subscriptions. |
6. Select monthly or annual billing.
7. (Optional) Click **+ Add Coupon** and then enter your coupon code.
8. If your organization doesn't have a credit card added, click **Proceed to Checkout** and then enter your credit card details.
9. Click **Update Subscriptions** or **Subscribe Now**.

### Free Tier

> Downgrading to the Free tier deletes data. If your goal is to lower your bill instead of leaving the platform, downgrade to the [Quant Researcher](https://www.quantconnect.com/docs/v2/cloud-platform/organizations/tier-features.md#03-Quant-Researcher-Tier) tier and remove every subscription except the seat. It's the lowest-cost paid tier, so your projects, backtest results, logs, and [Object Store](https://www.quantconnect.com/docs/v2/cloud-platform/object-store.md) data are preserved. If you only need a short break, [pause your subscriptions](https://www.quantconnect.com/docs/v2/cloud-platform/organizations/billing.md#08-Pause-and-Resume-Subscriptions) instead, which keeps your organization as it is.

Follow these steps to downgrade to the Free tier:

1. On the [Downgrade](https://www.quantconnect.com/downgrade) page, click **Cancel My Plan**.
2. Read the list of consequences the page shows and confirm you accept all of them. Cancelling your subscription means the following:

   - You lose access to node scaling and return to shared micro instances.
   - You can no longer collaborate with others.
   - Your backtest results and logs are deleted.
   - Projects that exceed the Free tier limits are deleted.
   - Your existing Object Store data is deleted.
   - Your live algorithms are stopped and their logs are deleted.

   These deletions are permanent, so save what you want to keep before you continue:

   - To keep your projects, install the [LEAN CLI](https://www.quantconnect.com/docs/v2/lean-cli.md) and run [`lean cloud pull`](https://www.quantconnect.com/docs/v2/lean-cli/api-reference/lean-cloud-pull.md) to copy them to your local drive.
   - To keep your results, call the [Read Backtest](https://www.quantconnect.com/docs/v2/cloud-platform/api-reference/backtest-management/read-backtest.md) and [Read Live Algorithm](https://www.quantconnect.com/docs/v2/cloud-platform/api-reference/live-management/read-live-algorithm.md) endpoints and store the responses.
   - You can't export your Object Store data. [Downloading files from the Object Store](https://www.quantconnect.com/docs/v2/lean-cli/object-store.md#04-Download-Files) is only available to permissioned [Institution](https://www.quantconnect.com/docs/v2/cloud-platform/organizations/tier-features.md#06-Institution-Tier) tier organizations, so unless your organization has that permission, treat the deletion as final.
3. Click the **I understand that my subscription will be terminated at the end of the current billing cycle** check box and then click **Cancel My Subscription**.

## Pause and Resume Subscriptions

If you're not going to utilize your QuantConnect subscriptions for a month or two, pause your subscriptions to avoid unnecessary charges. Pausing suspends access to your account, but all your cloud configuration, project files, and set up will be kept as is. When you resume your subscriptions, your account will be the same as you left it.

### Pause Subscriptions

Follow these steps to pause your subscriptions:

1. On the [Downgrade](https://www.quantconnect.com/downgrade) page, click **Pause for 1 month** or **Pause for 2 months**.
2. Click **Pause My Subscription**.

### Resume Subscriptions

To resume your paused subscriptions, open the [Billing](https://www.quantconnect.com/organization/billing) page and then click **Resume**. If you prematurely resume your subscriptions, the credit you receive is pro-rated based on the duration of the pause period.

## Payment Failures

If your payment fails, Stripe automatically tries again after 6-12 hours.