QUANTCONNECT COMMUNITY
Hi. Pretty much as title says:
I cannot ask Mia anything in the bottom panel. If I try to click the “send” button, nothing happens. Tried in Chrome, Firefox and Safari. Also disabled all extensions in Chrome. Still does not work. Is it just me or anyone else? Any help is greatly appreciated. Thanks! :)
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Mia Alissi
It seems like there's no specific troubleshooting guide or direct documentation regarding the exact functionality you're facing with the "send" button in QuantConnect's interface. However, based on common troubleshooting steps for interface-related issues, here are some additional suggestions you might try:
Check Network and Console Logs: Open your browser's developer tools (usually
F12orCtrl+Shift+I), and check the Network and Console tabs for any errors when you click the "send" button.Browser Update and Compatibility: Make sure that all browsers you tried (Chrome, Firefox, and Safari) are updated to the latest version, as compatibility issues may arise with older versions.
Incognito/Private Browsing: Open an Incognito or Private browsing window to rule out issues caused by browser caching or cookies.
Clear Browser Cache and Cookies: Clear the cache and cookies in your browser settings to remove potentially corrupted files that may be causing the issue.
Alternate Network Connection: Test accessing QuantConnect using a different network or internet connection to identify if the issue is network-related.
Disable Browser Hardware Acceleration: Go into your browser settings and disable hardware acceleration, then restart your browser.
Reach Out to QuantConnect Support: If the above steps do not resolve the problem, it may be helpful to contact QuantConnect support. Provide them with details of the issue, including any errors from the console log, the browser version, and any troubleshooting steps already taken.
Feel free to reach out again if you need clarity on any of these steps or further assistance!
The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
Chris
Okay, seems to have worked now. Just large delay between question and answer and no sign of loading/processing.
Chris
The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
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