My algos should have adjusted trend and made trades. Servers went down and I cant access my code or live algos. Any word on what's going on? Should I close out my positions manually with my brokerage to prevent losses? Any ETA on getting access to live algos soon?
Mia Alissi
Here’s a summary to help David manage the QuantConnect server outage situation:
Hi David,
We understand your concern regarding the server outage and your inability to access your live algorithms. Here are some recommended steps:
Check Outage Status:
Visit QuantConnect’s status page and official forums to see service updates, known issues, and any ETA for restoration. Outages may be temporary or localized, so official communications are the best source for status information.
Assess Risk & Consider Manual Intervention:
Since your algos would normally make trend adjustments and trades, but are currently offline, review your open positions and risk profile directly on your brokerage platform. If there’s significant risk or your strategy relies on timely trades, you may want to manually hedge, adjust, or close positions through your broker until live trading resumes.
Monitor & Reconcile:
Keep monitoring your brokerage accounts and market conditions closely. After QuantConnect services are restored, review your algorithm’s state and reconcile any manual trades or exits you made during the outage to keep your strategy on track.
Tip for Future Outages:
For increased resiliency, consider implementing brokerage disconnect and reconnect event handlers in your algorithms (using
on_brokerage_disconnect
andon_brokerage_reconnect
), so your algos can better handle interruptions and notify you proactively.We hope you’re able to return to normal operations soon. If you need more help, just reach out!
Sources: Getting Started - QuantConnect.com, Getting Started - QuantConnect.com, Brokerages - QuantConnect.com
The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
David E
The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
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