[ERROR] FATAL UNHANDLED EXCEPTION:ApiConnection.TryRequest(authenticate): Error: The operation has timed out.,ValidateSubscription(): Failed during validation, shutting down. Error : Invalid api user id or token, cannot authenticate subscription.
QUANTCONNECT COMMUNITY
[ERROR] FATAL UNHANDLED EXCEPTION:ApiConnection.TryRequest(authenticate): Error: The operation has timed out.,ValidateSubscription(): Failed during validation, shutting down. Error : Invalid api user id or token, cannot authenticate subscription.
The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
Mia Alissi
I’m on it. That error means your job couldn’t authenticate with QuantConnect before validating your subscription. It usually comes from one of four things: wrong API user id/token, using the wrong Organization, no active seat/license on that Organization, or a network timeout blocking the auth call.
First, a couple quick questions to pinpoint it:
Do the relevant branch below.
A) If you’re on QuantConnect Cloud 1) Switch to the correct Organization and retry:
2) Verify the subscription and seat:
3) Still failing?
B) If you’re running locally with Lean/CLI (common for this error) 1) Refresh your API credentials and re-login:
2) Ensure you’re using the correct Organization:
3) Remove stale overrides:
4) Network and clock checks (time-outs often cause the first message in your error):
5) Re-run with verbose logs and share if it still fails:
Common gotchas that can trigger this error
If you share:
…I’ll map your setup to the next exact step (or the precise commands to fix your config).
Sources: QuantConnect Paper Trading - QuantConnect.com, Authentication - QuantConnect.com, Getting Started - QuantConnect.com
The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
Trader Ostburg
The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
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