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What does it mean when I try to submit a support ticket and get a message of “Support Team Access Permission is required to provide Assistance”?
thanks - dave
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Alexandre Catarino
Hi David Thielen,
In order to submit a Support Ticket, the QuantConnect member needs to acquire access to a Bronze, Silver, or Gold support seat. For details, please check out Organization Support.
David Thielen
The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
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