QUANTCONNECT COMMUNITY
Hi everyone,
I'm live-trading a strategy and I recently got the following error message after the trading day ended:
Brokerage Info: Request Account Data Sending Error
I have a 2 questions:
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Derek Melchin
Hi Li,
For issues with live algorithms, contact support@quantconnect.com.
Best,
Derek Melchin
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The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
Li Cheng
Hi Derek,
I contacted support and it turns out to be scheduled down times on IBKR's side, which happens daily at around 11:45 pm UTC.
Best,
Cheng
Muhammad Yusuf Bin Salleh
Li Cheng Do you need to redeploy your algo? or you just let it run? I seem to have that error, after trading day. But it didnt stop my algo from running.
Li Cheng
@Muhammad Yusuf Bin Salleh
You just need to let it run, if you have “Automatically restart algorithm” enabled, then it will redeploy itself without any input needed. Keep in mind to update any important information you've stored in your algorithm in object store to retrieve it later on when it gets redeployed.
Li Cheng
The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.
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