This morning at 4.00am the live Equity datafeed started having issues. We rebooted and investigated but could not determine the issue. At 5.45am we contacted the stream provider who didn't reply until 9.31am. We do our absolute best to ensure that the Equity datafeed is active during market open hours but due to this unfortunately from 4am -> 10.20am the live feed was down.

We sincerly appologize for this issue and are working with the stream provider to build in more redundancy into our ticker plant. Hopefully this should never happen again. By end of day today we'll have redundancy installed to the production environment and it should avoid the issue happening again.