I'm hitting a number of problems writing my algorithm which is based on the new fundamental feature.  I was wondering if I upgrade my account whether I will get Email Support to help me work through it.

The filtering that I want is only available with "fine" filtering...  (EPS data).  So I need the coarse universe filter NOT to reduce the universe so that the fine filter can appropriately grab the data.  But when coarse returns the full ~4000 equity it runs out of memory.  

My Backtest keeps running out of memory.  "Memory Usage Maxed Out - 1024MB max."

I'd like to get a little help using these features and was curious whether "Email support" as part of upgrading qualifies.