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Hello!

So, if you deploy an algorithm and go live with paper money. And you try to deploy another algorithm, you have to get another server... you realize that then you cancel it. what happens with the previous live algorithm? really is gone! I'm afraid the stats of the forward testing is gone too. So oh mine, that is a bug to my understanding. Right?

So if i want to deploy 10 algos I need 10 servers? with 10 different terminals? or this happened because I hit cancel or "back" in my browser?

Is there a way to recover those stats of the forward testing I was doing? Do I need to pay again to deploy the same algo? so my stats are gone for ever? I'm confused... 

I need help!

Regafrds, Benton

 

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Hi Benton; None of your work is lost unless you delete a project - if you can no longer see a project in your project list email support and we'll look into it for you. I guess you just need to hit refresh. Sometimes ad-blockers / apps installed in your browser can cause weird java script errors.

If you want to run 10 algorithms in paper trading you would need 10 servers.

 

 

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Thanks, I sent a support request and I'm still waiting. Is there a way to see all support request and status?

 

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Hi Benton - I guess our emails are going to spam. You sent 2 support requests - I answered both of them! :) (and answered here).

No way at this time to see support request status.

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The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.


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The material on this website is provided for informational purposes only and does not constitute an offer to sell, a solicitation to buy, or a recommendation or endorsement for any security or strategy, nor does it constitute an offer to provide investment advisory services by QuantConnect. In addition, the material offers no opinion with respect to the suitability of any security or specific investment. QuantConnect makes no guarantees as to the accuracy or completeness of the views expressed in the website. The views are subject to change, and may have become unreliable for various reasons, including changes in market conditions or economic circumstances. All investments involve risk, including loss of principal. You should consult with an investment professional before making any investment decisions.


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